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Deep Dive » Latest Articles
Amy Alexander
By Amy Alexander
on August 04, 2020

As people begin the long road toward whatever their new post-COVID, at-home, foundationally-digital life will become, new research has emerged about consumer behavior. Ketchum's research, which surveyed consumers in mid-June, tells us a lot about how people will move forward in their buying habits.

Jennifer Bailey
By Jennifer Bailey
on August 04, 2020

Let's talk about the power of the value proposition - as it's that one powerful statement that clearly defines the benefit of a product or service. 

David Mills
By David Mills
on August 03, 2020

The reports from home care agencies make it clear - agencies that put a CRM to work are driving more revenue. The 2020 Benchmarking Study shows that Agencies that use a customer relationship management system (CRM) enjoy a strong financial and practical advantage because they market more effectively, get more done in less time and ensure that prospects don't slip through the cracks. 

David Mills
By David Mills
on July 29, 2020

Managed service providers, or MSPs, are trusted partners for millions of organizations. They hold the keys to almost everything of value within a business from access to banking and client records, to eCommerce and personal information. Since nailing down security issues is an important role for most MSPs, the potential that an MSP could become an insider threat is a potential reputation wrecker for these businesses.

Chad Alexander
By Chad Alexander
on July 28, 2020

There are many occasions as a marketing professional that call for pulling out your iPhone and capturing something. It could be your product, your customer having an awesome experience, or even in internal team challenge that has potential create amazing recruiting footage. For the next occasion, here are the top three things you can do (or tell you underling to do) to capture the best possible footage.

David Mills
By David Mills
on July 27, 2020

If you need a recruiting advantage, borrow the inbound marketing approach that works with customers and apply it to employee recruiting.

What is inbound marketing? Inbound marketing has become a powerful tool in the effort to win customers. At its heart, inbound marketing is the delivery of value through content that builds trust and leads to a loyal buyer. Valuable content helps the customer throughout their entire journey from exploring a need all the way to making a buying decision. This approach is highly effective with home care marketing because it addresses the whole customer journey as well as the what's required for for search engine optimization (SEO). Those that find you through SEO are often the most qualified customers and employees.  

Jennifer Bailey
By Jennifer Bailey
on July 22, 2020

Hungry, hungry, hungry...

Did you ever notice that the ads you experience on vacation affect you differently than in every day life? That's the experience you might have when you are super hungry and see commercials for food! With a lot of stay-cationing going on and people choosing to travel by car instead of plane, this canned soup commercial couldn't be more timely - it will actually make you feel hungry after a long day's travel, or if you are thinking about meal prep for your stay at home crew.

David Mills
By David Mills
on July 16, 2020

How Microsites are Delivering a Competitive Advantage Across Industries

Microsites are becoming a competitive strategy in a number of industries. Put simply, a microsite is a focused group of pages that provide information that is designed to serve a unique audience, location or product/service. It wraps the sales and value message up in a focused package, along with critical information and answers to questions so that when a prospect visits the microsite, they are able to learn what they need to and move to the next level of the buyer's journey.

Amy Alexander
By Amy Alexander
on July 16, 2020

In 2020, I think it's clear that "everyone" is on Facebook. But, even so... the question remains: who is actively using Facebook and what are they doing while they scroll? These insights can help us better target our ads, and develop more relevant organic content.

David Mills
By David Mills
on July 15, 2020
It's an early childhood lesson - share your toys and play nicely with others. Amidst all of the valuable information available to every consumer online, there are some who haven't learned to share. They will provide a paragraph of the information that you wanted, but after that...