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Chad Alexander
By Chad Alexander
on April 19, 2021

In the last quarter of 2020, our team escaped below freezing temperatures as we traveled down the East Coast, researching the "best of the best" in Google business listings. We've helped many funeral home and home care business grow, so we focused our Google My Business data on keywords in these industries. 

David Mills
By David Mills
on June 04, 2020

We tend to think of our websites in the singular. You may think that you “have a website” (i.e., one) and that one site is where everything has to fit. It’s easy to think that one business or organizational website is the single container for all of your online presence, but that’s not the reality for effective web marketing. Effective web marketing includes multiple landing pages, sub-sites or micro-sites for specific purposes all with the goal of giving people the exact information and opportunities that they need to become our customers.

David Mills
By David Mills
on June 01, 2020


Sometimes change occurs slowly, other times it accelerates due to events and human culture. Up until 2020, the digital revolution has been slowly developing in the funeral industry, with many elements like websites, sales processes and video lagging behind many other industries. It is understandable, since so much of the work of caring for families during loss is was done in person by professional funeral directors.


David Mills
By David Mills
on May 23, 2020

How your sales activity can help seniors during the restrictions imposed by COVID-19.

No other group in our society has been affected as deeply as seniors during COVID-19. In addition to the associated health risks, seniors are experiencing the greatest amounts of social isolation and will remain isolated for a longer period of time. Social isolation, whether it is a result of physicial limitations, or the shelter in place requirements, is strongly linked to depression and anxiety in seniors. A large percentage of those who are sheltering in place (47%) are reporting that they are experiencing anxiety and depression - that's a jump of 30% over those who aren't stuck at home.

David Mills
By David Mills
on May 12, 2020

If you are in senior sales, in order continue closing sales right now, you have to find new ways to walk seniors through their decision journey. The salespeople that we talk with report that using the phone to navigate the details of complex and emotional decisions is difficult. Understanding the value of moving to video vs. phone is vital for senior salespeople that want to retain and build their closing rate.

David Mills
By David Mills
on May 06, 2020

People used to believe that seniors couldn't really be reached online. That's one reason that funeral preplanning and senior living still relies upon postal mail and expensive mass media. Along with everything else, times have changed. Now it's easier than ever to reach seniors online.

The trends toward online participation among seniors have been consistently growing for a number of years, but along with the rest of the population, they've gone more digital in 2020 that anyone could have imagined.

David Mills
By David Mills
on March 10, 2020

 

The use of all types of video has increased consistently dramatically year over year for the past decade. In 2015, marketers reported that 78% felt that video was important and in 2020 that number is 92% (Wzowl 2020). Many businesses, schools, and nonprofits have incorporated video to a limited degree in their sales and marketing, but much of that adoption is falling far behind the way that both consumers and business buyers behave.