How Preneed Planning Helps Seniors Regain a Sense of Control

By David Mills
on May 23, 2020

How your sales activity can help seniors during the restrictions imposed by COVID-19.

No other group in our society has been affected as deeply as seniors during COVID-19. In addition to the associated health risks, seniors are experiencing the greatest amounts of social isolation and will remain isolated for a longer period of time. Social isolation, whether it is a result of physicial limitations, or the shelter in place requirements, is strongly linked to depression and anxiety in seniors. A large percentage of those who are sheltering in place (47%) are reporting that they are experiencing anxiety and depression - that's a jump of 30% over those who aren't stuck at home.

Business Improvement in the Crisis - Virtualization and Revops

By David Mills
on May 20, 2020

While there are many challenges that organizations are facing as a result of COVID-19, there are also opportunities to come out of the other side as a stronger business. Resilience as a business means reaching deep to rely upon existing and newly acquired competencies to move through a season of challenge. One important area is accelerating as a result: virtualization and Revops.

Video vs. Phone for Senior Sales

By David Mills
on May 12, 2020

If you are in senior sales, in order continue closing sales right now, you have to find new ways to walk seniors through their decision journey. The salespeople that we talk with report that using the phone to navigate the details of complex and emotional decisions is difficult. Understanding the value of moving to video vs. phone is vital for senior salespeople that want to retain and build their closing rate.

Seniors are Easier than Ever to Reach Online

By David Mills
on May 06, 2020

People used to believe that seniors couldn't really be reached online. That's one reason that funeral preplanning and senior living still relies upon postal mail and expensive mass media. Along with everything else, times have changed. Now it's easier than ever to reach seniors online.

The trends toward online participation among seniors have been consistently growing for a number of years, but along with the rest of the population, they've gone more digital in 2020 that anyone could have imagined.

Mastering Virtual Sales with Seniors

Leaders Are Starting to Think Recovery, Are You?

By David Mills
on April 09, 2020

We're starting to hear the whispers of going back to work. It's a welcome discussion. Leaders at all levels of government are starting to work through how we will start to recover. Have you started thinking about your bounce-back?

We're in a Moment that Needs Your Response

By David Mills
on March 26, 2020

We are in a moment right now, that presents a unique opportunity to your business or nonprofit. Whether you are a school, a healthcare practice, a senior living facility, retailer or service provider, there are things that you can do right now which you may never be able to do again.

Online Reviews Quick Guide for Senior Living

What you can do right now - Make a personal connection

8 Things You Can Do Right Now

By David Mills
on March 24, 2020

When lots of things are shut down, inaction can be the greatest frustration. Here are steps you can take as a nonprofit or business right now to make the most of a challenging season.