Can You Pass the Millennial Reality Test

By David Mills
on February 24, 2020

Millennials have a nose for what’s authentic, how is your brand story doing?

Millennials are the emerging consumer powerhouse - $600 million in 2019. Their values come through loud and clear in how they shop and what they buy. One value you need to know about is their strong preference for authenticity. It impacts the way they see your business.

90% of millennials say that brand authenticity is important to them. They prefer the “real and organic” over the “perfect and packaged.” They are seeing your business or nonprofit brand through that unique lense - and it creates a bigger impact than you might think. Their reaction can range from mild-distaste all the way to “this is obviously not for me,” and immediate departure from the website or other collateral. We've interviewed millennials who took one look at a website and concluded they'd never return.

Millennials demand authenticity - how's your brand?

Your Brand Story - 3 Steps Forward and No Steps Back

By David Mills
on February 10, 2020

A three-part series: How to own your brand story, align your team, and multiply your impact

Part 1: Own Your Brand Story

Anyone who works in a service-related industry knows the challenges of serving people, satisfying budgets and regulations, and doing all of that with a team of humans. Our experience often lines up with the title of the great book by Charles Swindoll about personal perseverance, Three Steps Forward and Two Steps Back. Sometimes it seems that just about the time we start to see our numbers climbing, we face a set-back due to customer service, a staffing issue, or even both. When you own your brand story it can help propel you to stronger growth, better staff retention and customer service.

In 2020, we’re convinced that taking three steps forward and no steps back, revolves around learning how to own your brand story, align your team, and multiplying your effort. We’re seeing these outcomes in the clients we work with and want to share them in this three-part article that will introduce the kinds of change that will create momentum that you can sustain.

Capturing your brand story in photos: How to choose the right marketing images

Developing a Genuine Brand Platform

By Amy Alexander
on February 19, 2019

Develop a more powerful brand with a genuine brand platform

Brand platforms are all about capturing the existing spirit of your company. The personality, goals, and driving force of any brand should be somehow expressed in a genuine brand platform.

Is your brand helping you to compete in an employee’s market?

By David Mills
on October 30, 2018

It hardly seems fair.  First, consumers use democratizing technology to change everything,  and then the state of change puts employees in the driver's seat too. We're hiring at Story Collaborative, and like many other employers, want to find the right person. Here is a chance to catch your breath and look beyond our now Uberized world as it relates to hiring and keeping great team members.  In this guest post, we are joined by Jonathan M. Mills, Founder of Corporate Culture Specialist with important insights into how your brand  can adapt and thrive in an employee's market.

Is your brand story working?

By Amy Alexander
on September 20, 2018

How Healthy is Your Brand Story?

Brand stories help organizations grow more quickly and with greater sustainability. Complete the checkup to find out how yours might be working.

Harnessing the Power of YOUR Brand story

By David Mills
on September 18, 2018

Why is there such an obsession with stories in marketing? The answer - organizations that are powered by a well-crafted brand story grow more than those with any other communication approach. Brand stories aren’t just a method; they connect to the core of how the human mind works. When we connect with people using a brand story, the message stays with them longer and moves them to take action more quickly.

A Hollow Core, or a brand Story of Purpose

By David Mills
on August 09, 2018

Authenticity is now a core concern of growing companies. Millennials and consumers want to see true integrity and are pushing for real experiences. They want long-term relationships with organizations that bring meaning to their lives rather than simply a paycheck or something delivered in a box. This goes beyond commodities—they want to be connected to organizations with a purpose that anchors the very center of their story.

Employer Brands for Home Care, Healthcare and Staffing

By David Mills
on June 30, 2017

What your employees say about your company matters. If a brand is the sum total of customer experiences with a company or organization, then what is an employer brand?  It’s the total experience of an individual as an employee.  The employer brand sums up their experience beginning from the first moment they learn about your company, through the process of applying for work, and then their experiences within the company culture.  Just like a customer, employees have a story to tell about the company. Your customers are telling your brand story, but so are your employees.