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The questionHow to get buy-in when your staff says: “I don’t have time for training!”


The answer:

That ^ is the face the rest of the staff makes, when one person speaks up that they just don’t have time. But everyone is feeling it. And, likely many of you have been there as well! I certainly have. I’ve also experienced this situation as a boss, trying to get my team to invest in their skills without really giving them the time to do that.

Here’s the phrase you can use to gain some buy-in. Note that they won't immediately be happy about it. Your team is going to feel a little forced at first. And... they are being forced. That's true. But this one sentence can help them to see the level at which you are invested in their future:

“What can I do for you, so that you have time to upgrade your skills?”

In the midst of our chaotic work schedules, it can be difficult to see that some tasks are just a waste of time. There are, without question, unnecessary tasks your team is doing. They may seem important, but if they aren’t moving you close to your goal, then they are a waste of time. Identify those tasks, and just put a pause on them. See what happens when they are replaced with investing in your team’s knowledge.


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Amy Alexander

Written by Amy Alexander

Valiant defender of client brands, creative genius, master of graphic design and photography, and mother of (cute, tiny) dragons at Story Collaborative. Once upon a time, a brilliant warrior princess and her family wanted to forge a business that cared about people as much as it cares about results - and so - Story Collaborative was born. With over a decade of experience in graphic design, Amy has developed brand experiences for large and small organizations across the US. After completing her B.S., Amy left freelance design consulting to work in higher education. There she managed print and digital experiences in a collaborative environment. She now has years of creative direction under her belt, providing a unique understanding of customer interaction with brand touch-points. When she’s not slaying giants for her cherished clients, she can be found relaxing and adventuring with her husband, twin girls Morgan and Mallory, and her extended family.