The question: How to get buy-in when your staff says: “I don’t have time for training!”
That ^ is the face the rest of the staff makes, when one person speaks up that they just don’t have time. But everyone is feeling it. And, likely many of you have been there as well! I certainly have. I’ve also experienced this situation as a boss, trying to get my team to invest in their skills without really giving them the time to do that.
Here’s the phrase you can use to gain some buy-in. Note that they won't immediately be happy about it. Your team is going to feel a little forced at first. And... they are being forced. That's true. But this one sentence can help them to see the level at which you are invested in their future:
“What can I do for you, so that you have time to upgrade your skills?”
In the midst of our chaotic work schedules, it can be difficult to see that some tasks are just a waste of time. There are, without question, unnecessary tasks your team is doing. They may seem important, but if they aren’t moving you close to your goal, then they are a waste of time. Identify those tasks, and just put a pause on them. See what happens when they are replaced with investing in your team’s knowledge.